This topic is a month old, but it is definitely not one that will be out of the news in our life times, unless the robots do take over...
The bottom line about artificial intelligence falls on humans. Yes, terminators hunting us down and computers turning us into living batteries is a potential scenario, but there are too many positive applications. The real reason I wanted to post to this discussion was not to talk about the potential hazards of AI, but to ask the question, just because we can, does it mean we should? This is a very broad question. Yes, we should use AI to improve our Interactive Voice Response (IVR) systems to make customer service better, consistent, and error free, and I want my car to
chauffeur me around, but where do we draw the line? Radicals of science often push boundaries just to see if we can do something. This is often where real innovation is born, but it can give birth to those potential hazards that Hollywood's story telling is making a couple dollars on. Should we use AI to help cure cancer, sure, should we use AI to pilot our vehicles and control our mightiest weaponry, probably not. This is not just because of the worse case Terminator/Matrix scenario, you can also pepper in human born hacking and that potential to take control of our weapons from us.
In a perfect world, AI can do it all for us, literally. Unfortunately, we can't walk down many streets or visit certain corners of the internet without being in danger. Why would AI be considered all acceptable and who should be in charge of the reigns to steer it in the right direction? It doesn't matter because many wouldn't listen to them anyway.
This is a huge topic that will continue to be for a long time..
Thank you,
George
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George Pentzakis
Workforce Management Leader, Trainer, and Process Improvement Specialist
Supervisor, Workforce Management
Greater Atlanta Area, GA.
United States
gpentzakis@gmail.com------------------------------